The Yacht Technology Blog

Vessel Management Software—Features, Support, and Cost

Posted by Scott Strand on Jun 22, 2015 1:58:54 PM


Vessel_Management_SoftwareFeatures_Support_and_CostThese days, vessels of all sizes are complex. You don't need to be operating a mega yacht to benefit from vessel management software that manages the day-to-day business of running your boat.


In this post, I'd like to discuss some key points to keep in mind if you are in the market for management software, regardless of your vessel's size. I'll include the features your program should include and what can you expect in the way of support and total cost.


What software features should you look for?

Vessel management software programs are typically broken up into sections, or modules, based on the functions they perform. Programs usually come with a set group of modules along with the option of purchasing additional modules, depending on your needs.


Interactive modules share and update data with each other. For instance, an equipment maintenance task updates the Inventory & Spares module when spare parts are used for the job.


The following modules are crucial for managing a vessel:

  • Work lists
  • Spares & Inventory
  • Equipment
  • Scheduling
  • Log Books
  • Crew, Guests & Contacts
  • Drawings & Documentation
  • Central Document Manager (CDM)
  • Hours of Work and Rest tracking


Many vessels also find these modules advantageous:

  • Multi-Currency Accounting (MCA)
  • Safety Management System (SMS)
  • Running Log (RL)


Who will input the data?

Computer programs are only as good as the data entered into them. So it’s up to the crew to populate modules with accurate, reliable information. But in many cases, software providers can help by transferring pre-existing data from a spreadsheet to the yacht management program.


Some software developers can provide pre-configured data lists that can be tailored to fit your vessel. Data lists let you delete or edit items on a generic list to match your yacht’s inventories, equipment, contacts, and maintenance information, making the data transfer process easier. Pre-configured data lists can include anything from equipment and planned maintenance list to food and beverage inventories. 


Once populated with data, the management program manipulates it into meaningful information, such as reports, emails, Excel spreadsheets and even automatically completed forms. These can be used for regulatory compliance, such as the Maritime Labour Convention (MLC), 2006 documentation.


A good program should also contain a document library, housing your vessel’s key drawings, reports and documents. This feature is important because it allows immediate accessibility to important documents for crew and port State control inspections. You not only need a program with modules that address your needs--they also need to be integrated with each other. This will save you time and also give you the most accurate assessment at any given time of your vessel from a business perspective.



Who will give you software support?

Even with the most well-written yacht management program, there will come a time when you or your crew need help. You may be having trouble getting a module to work, you may want assistance in getting new crew members up to speed with the program, or you may need help inputting large amounts of data. But for whatever reason you need help, it is important to have reliable, responsive, knowledgeable people to call for software support.


Typically, a certain amount of telephone and online support comes with your yacht management software purchase. That’s because it’s almost impossible to begin using such a complex computer program without the support and guidance of the developer.


You’ll usually need help to input existing data and get your crew up to speed on how to use the program’s modules. So most companies work some level of support into the software’s price. For instance, when you buy Triton Administrator, Great Circle Systems provides 12 months of free software updates, upgrades and unlimited telephone and email support. After 12 months, you can decide whether to continue the support for a yearly fee.



How Much Does Yacht Management Software Cost?

yacht_management_software_costYacht management software companies typically have two main types of pricing structures. So make sure you’ve worked out your price over time before agreeing to a purchase. As always, it's important to compare "apples to apples" when pricing yacht management programs.


Some companies charge a monthly fee for their product, while others charge a one-time fee. A monthly charge may seem less expensive initially, but it could end up being more expensive when calculated over the course of multiple years. So spend some time evaluating both the initial and long-term yacht management software prices.


For instance, several cloud-based programs charge a monthly fee per vessel foot for their programs. Sometimes, the price depends upon the chosen service level. There can also be offline access fee and an installation fees. If you are considering going with a monthly fee plan, price it out for the life of the software. 


Other programs, such as Triton Administrator, require a one-time purchase to own the software, which you can then use indefinitely. You also have full control over your data.


If you ever decide to change from one yacht management program to another, make sure that you own your data. Don’t let the company that has been managing your data hold it hostage. Make sure that any contract stipulates that you own your data and they must give you the most recent data collected if either party severs the contract.


Once you’ve done your homework and are ready to purchase yacht management software, check out the company’s references. Are customers satisfied with the software product? Have they encountered any additional costs that might make the program more expensive than you anticipated?


Want to know more about Triton Administrator vessel management software?

If you'd like to speak with someone about costs, benefits, and other details of Triton Administrator, click the photo below. We'd be happy to send you a price list and a demo so you can review the modules and gain a better understanding of what Triton Administrator can do for you.



Like what you've read? Click here to receive more articles!

Topics: yacht management software

JD_Crawford_head_shotDarren and the GCS team have been instrumental in the development and deployment of several carrier grade IT networks for large scale, Savant-based super-yacht projects where the technology infrastructure needed to be extremely reliable. 


The capabilities of the GCS team have proven instrumental in helping us deliver a world class technology experience to some of the most prestigious yachts in the world.


J.D. Crawford of Savant Systems


I have been working with Great Circle Systems since 2006 when they did the installation of all our networking and Internet communications equipment on our boat being built in Germany.


The equipment they recommended and installed was exactly as we required.  We have had extremely good results with all of their equipment and it has performed as they had advised.


I would highly recommend them to all fellow captains.


Captain Keith T. Moore of M/Y Lady Sheridan

CE_W_Michael_Hummel_of_MY_TVTriton Administrator has proven to be the perfect tool for us on M/Y TV, which is a 78 meter Luerssen yacht.


Triton has comprehensive essential features plus any additional features one can possibly need. It is still easy to use and has a swift support team to implement customer-specific wishes, such as individual day logs, etc.


W. Michael Hummel, Chief Engineer of M/Y TV


Captain Bruno Herregods talks about Great Circle Systems tech support. 

Get FREE Yacht Technology Blog articles sent to your email inbox!

Download your FREE ebook.

Are you in the market for yacht management software? Click on the Yacht Management Software Buyer's Guide below to download your copy of this enlightening ebook.

yacht management software buyers guide

Download your Free Internet Bandwidth Calculator 

Want to know how much Internet bandwidth you need to support your vessel's guests and crew? Click below to download your free bandwidth calculator.


Our readers love these articles:

Download your FREE checklist: "Documents to Keep On Board for MLC (Maritime Labour Certificate) 2006 Compliance" 

Do you have the right documents on board to comply with MLC (Maritime Labour Certificate) 2006 requirements? Click on the image below to download your free checklist.


Download your FREE list: "10 Document Deficiencies MLC 2006 Inspectors Hate to Discover" 

Our handy list helps you avoid documentation pitfalls that are red flags for inspectors. Click on the image below to download your free list.