It was a typical start to the workday for John*, the Electronic Technical Officer (ETO) for a 119m yacht supported by Great Circle Systems. One of John’s daily tasks (tracked on Triton Administrator) is to check email traffic on the vessel’s exchange server. He quickly noticed that the exchange server was not responding and would not restart. When Josh attempted to open the server, an error message appeared that said: MMC could not create the snap-in. The snap-in might not have been installed correctly. A list of Unhandled Exceptions followed, meaning the system could not find the files or assembly listed.